Patient Centered Medical Home (PCMH)

Carteret Children’s Clinic Earns PCMH 2014 Level 2 Recognition

Recognition for using evidence-based, patient-centered processes that focus on highly coordinated care and long‐term, participative relationships.

The NCQA Patient-Centered Medical Home is a model of primary care that combines teamwork and information technology to improve care, improve patients’ experience of care and reduce costs. Medical homes foster ongoing partnerships between patients and their personal clinicians, instead of approaching care as the sum of episodic office visits. Each patient’s care is overseen by clinician-led care teams that coordinate treatment across the health care system. Research shows that medical homes can lead to higher quality and lower costs, and can improve patient and provider reported experiences of care.

“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Carteret Children’s Clinic has the tools, systems and resources to provide its patients with the right care, at the right time.”

To earn recognition, which is valid for three years, Carteret Children’s Clinic demonstrated the ability to meet the program’s key elements, embodying characteristics of the medical home. NCQA standards aligned with the joint principles of the Patient-Centered Medical Home established with the American College of Physicians, the American Academy of Family Physicians, the American Academy of Pediatrics and the American Osteopathic Association.

Patient Centered Medical Home (PCMH)

The NCQA Patient Centered Medical Home is a model of primary care. That combines teamwork and information technology to improve care, improve patients’ experience of care and reduce costs. A Medical Home is called a “Home” because we'd like our office to be the first place you think of for all your medical needs. Our goal is to make it easy and comfortable to get the care you need in a way that works best for you. As a PCMH provider we are focused on the “Whole Person “by providing all of your health care needs or arranging appropriate care with other qualified professionals.

As a Primary Care Provider our responsibilities are:

  • Explain diseases, treatments and results in and easy way to understand
  • Listen to your feelings and questions which will help us make decisions about your child's care
  • Keep your child's treatments, discussions and records confidential.
  • Provide same – day appointments
  • Provide instructions on how to meet your child's healthcare needs when our office is not open
  • Give you clear directions about your child's medicine and treatments
  • Refer you to a trusted specialist if needed
  • End every visit making sure you have clear instructions about expectations, treatment goals, and future plans.

As a Parent/Guardian your responsibilities are:

  • Asking questions, sharing your feelings and taking an active part in your child's care.
  • Being honest about your history and child's history , symptoms, and other important information and if it's a controlled substance that it is locked in a safe place and out of reach of visitors or other family members
  • Inform us if there is a problem with the medication that your child is taking or their condition worsens
  • Make healthy decisions about you and your child's daily habits and lifestyle
  • Keeping your scheduled appointments or reschedule in advance if needed
  • Call our office with your child's health concerns unless it's an emergency
  • Being sure you leave our office with a clear understanding of our expectations, treatment and goals